Privacy declaration and cookie policy

Contact details

Rabelink Logistics B.V. & Co KG, located at Kryptonstraat 1, 7031 GG Wehl, is responsible for the processing of personal data as reflected in this privacy statement. Telephone +31 314 368 500, e-mail: sales@rabelink.nl.

Scope of application privacy policy

This privacy policy applies to all persons from whom Rabelink Logistics processes personal data, with the exception of persons employed by Rabelink Logistics.

This privacy policy applies to

• customers of Rabelink Logistics;
• potential clients with whom Rabelink Logistics has made or wants to make contact;
• visitors of the website or of the social media accounts of Rabelink Logistics;
• recipients of newsletters and commercial emails from Rabelink Logistics;
• all other persons who contact Rabelink Logistics or whose personal data Rabelink Logistics processes.

What personal data do we process?

We process personal data that you have provided to us yourself, personal data generated during your visit to our website and reading of newsletters and personal data that we have derived from other sources, such as (business) social media platforms.

This may include:

• contact details and other personal data required as part of our service provision to you;
• personal data obtained through or generated by our website, electronic newsletters, commercial emails or related technologies;
• IP address;
• your browsing behaviour on the website, related website, including but not limited to data on first visit, previous visit and current visit, pages viewed and how you navigate through the website;
• whether you open a newsletter or commercial e-mail and which parts of it you click on;
• personal data obtained from other sources;
• personal data available on public (business) social media platforms;
• personal data available on public business websites.

Our website may contain hyperlinks to other parties' websites and social media buttons. We are not responsible for the content of those websites or the services of such website and social media platforms. Nor is Rabelink Logistics responsible for the privacy policy and use of cookies on those websites and social media platforms.

For what purpose and on what basis we process personal data

Rabelink Logistics processes your personal data for the following purposes:

• invoicing and handling your payment;
• sending our newsletter;
• to be able to contact you if necessary to perform our services;
• to inform you about changes to our services and products;
• to deliver goods and services to you;
• to fulfil a legal obligation;
• to improve our product and service information and carry out targeted marketing actions.

Rabelink Logistics processes your personal data on the basis of one of the following legal grounds

• your consent: you have the right to withdraw a granted consent at any time;
• on the basis of an agreement or in the run-up to the conclusion of an agreement: if you give us an assignment to provide services, we process personal data if and insofar as this is necessary for the performance of the work;
• legal obligation;
• in connection with a legitimate interest: we may process personal data if we have a legitimate interest to do so and if this does not constitute a disproportionate invasion of your privacy.

Processors

For the processing of your personal data we may engage service providers (processors) that only process personal data on our instructions. We conclude a processing agreement with these processors that meets the requirements of the General Data Protection Regulation.

How do we retain personal data?

We only retain your data for as long as this is necessary for providing our services or if this is required by law. After the end of the service provision or the lapse of the statutory retention period, your personal data will be removed.

Sharing personal data with third parties:

Rabelink Logistics only provides personal data to third parties if this is necessary for the performance of our agreement with you or for compliance with a statutory obligation. In addition, personal data may be provided to third parties in the event of a restructuring or merger of our company or the sale of (part of) our company. Your personal data are not shared with third parties for commercial purposes.

Access to, alteration of, or removal of data:

We offer all visitors to the Rabelink Logistics website the option to access, alter, or remove personal information provided to us. We only store your data for as long as this is necessary for providing our services or if this is required by law. After the end of the service provision or the lapse of the statutory retention period, your personal data will be removed. If you want to adjust your data or have yourself removed from our files, you can contact us.

How we protect personal data:

Rabelink Logistics is committed to the protection of your data. You want your data to be in safe hands and you do not want it to be made public. This is why Rabelink Logistics has taken appropriate technical and organisational measures to warrant that your data are adequately protected and will only be processed for specific purposes. For the security of your data, Rabelink Logistics has taken account of the processing risks of your data, especially resulting from loss or unlawful use of your data. Rabelink Logistics applies inter alia the following measures:

• Rabelink Logistics has many intercommunicating systems. If data are sent from one system to another, this is done in a safe and controlled manner;
• only Rabelink Logistics employees who need this for the performance of their job have access to your data for specific purposes;
• Rabelink Logistics logs the use of your data by its employees, to be able to monitor what happens;
• third parties that need access to your data are obliged to take appropriate technical and organisational measures and impose a duty of confidentiality on their employees;
• Rabelink Logistics protects its systems against malware, viruses, CryptoLocker, and hacking software;
• Rabelink Logistics deploys the latest technologies to warrant the availability and security of its systems;
• Rabelink Logistics ensures that its software and other technologies are up-to-date;
• Rabelink Logistics regularly performs automated security scans on its websites and systems.

Data leaks

If a data breach (data leak) has occurred, Rabelink Logistics is obliged to report this to the Dutch Data Protection Authority (Dutch DPA) within 72 hours after having become aware of this, unless the data leak is not likely to pose a risk to your rights and freedoms. If the data leak is likely to present a high risk to your rights and freedoms, Rabelink Logistics is obliged to report the data leak to you as well. A data leak has occurred if data are lost as a result of a security incident (such as the theft of a laptop or a hack in our systems) or if Rabelink Logistics cannot reasonably rule out unlawful processing of data. Whether or not a data leak has actually occurred depends on all circumstances of the specific case.
If it involves no more than an unfortunate weak spot in our security, this concerns a security leak and not a data leak. In that case, Rabelink Logistics does not, in principle, have to report to the Dutch DPA. Of course, Rabelink Logistics will stop a security leak as soon as possible after having become aware of this.
Should you become aware of a (possible) security or data leak at Rabelink Logistics, we ask to report this immediately by sending an email to sales@rabelink.nl.

Complaints

If you feel that, in your opinion, Rabelink Logistics does not handle your data with due care and confidentiality, you can submit a complaint to the Dutch Data Protection Authority. If you have any complaints about the way in which we handle your personal data, you can, of course, also contact us by sending an email to sales@rabelink.nl or by calling +31 314 368 500. We will be happy to help you find a solution. If this proves to be unsuccessful, you can always contact the Dutch Data Protection Authority. If your complaint is not resolved to your satisfaction, you can appeal to the court.

Questions and feedback

We regularly check whether we still comply with this privacy policy. If you have any questions regarding this privacy policy, you can contact us via +31 314 368 500 or sales@rabelink.nl.
Rabelink Logistics reserves the right to adjust this privacy statement. Every adjustment will be published on this page. We recommend that you check the privacy policy on a regular basis to stay informed.

Camera policy

Rabelink Logistics uses CCTV for the security of its buildings. Apart from our employees, visitors to our business locations may be recorded on these camera images as well. We do not retain these camera images for longer than is necessary and in any case for no longer than the statutory maximum of four weeks. Furthermore, the images are not shared with third parties. Only if a particular incident, such as a criminal offence or an insurance matter, has been recorded, the relevant images may be retained until this incident has been dealt with.

Cookiebeleid Rabelink Logistics B.V. & Co KG.

Cookies

Pursuant to article 11.7a of the Telecommunications Act, the visitor to a (any) website (from the Netherlands) must be informed as to which cookies are placed on his or her computer and what purpose they serve.
Rabelink Logistics wishes to provide adequate information in that context to you as the visitor of this website. Rabelink Logistics uses cookiess on this website, as well as so-called session cookies and session storage. Session cookies are functional cookies, intended for the proper functioning of the website. The use of session cookies does not require prior consent of the internet user. Every time you visit the website, these cookies contain a different, temporary number. The session cookies are removed from your browser after closing your session.

Gebruik van sessie cookies

Just like session cookies, session storage is a form of temporary data storage. We only use session storage to store information about the structure of the website in your browser. Session storage makes it easier for you to click or swipe through the list of subjects on the website. No personal data of you are processed in the process.

Google Analytics

Through our website, a cookie is set by the US company Google, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use our website. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google's behalf. We have no influence on this. We have allowed Google to use the analytics information obtained for other Google services.

The information collected by Google is anonymised as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google states that it adheres to the Privacy Shield principles and is affiliated to the Privacy Shield programme of the US Department of Commerce. This implies an adequate level of protection for the processing of any personal data.

• Google Analytics cookies are used;
• A processing agreement has been concluded with Google;
• The last octet of the IP address is masked;
• 'Data sharing' is disabled;
• No other Google services are used in combination with the Google Analytics cookies.

Use of social media buttons

Our website includes buttons to promote ("like") or share ("tweet") web pages on social networks such as Facebook and LinkedIn. These buttons work by means of pieces of code that originate from Facebook and LinkedIn respectively. Cookies are placed by means of this code. We have no influence on this. Read the privacy statement of Facebook and LinkedIn (which may change regularly) to read what they do with your (personal) data that they process via these cookies.

The information they collect is anonymised as much as possible. The information is transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google + claim to adhere to Privacy Shield principles and are members of the US Department of Commerce's Privacy Shield programme. This implies an adequate level of protection for the processing of any personal data.

Cookie overview

Newsletter

Rabelink Logistics uses Laposta to send our newsletter. Laposta uses cookies and other internet technologies that provide insight into whether emails are opened and read. Read more about Laposta's use of cookies here.